Privacy Policy

1. Who We Are

Trelill ("we", "us", "our") provides decision-support tools and related information services to traders and investors. This policy applies to all visitors, users, and others who access our website and services (collectively, "Users").

2. Information We Collect

We may collect the following categories of information:

• Information you provide directly: such as your name, email address, and any details submitted through contact forms, account registration, or correspondence with us.
• Usage data: including pages visited, time spent on the site, referring URLs, browser type, device information, and approximate location derived from IP address.
• Cookies and similar technologies: used to remember preferences, understand usage patterns, and improve site performance. You can control cookie preferences through your browser settings.
• Communications data: records of correspondence if you contact us with a question or support request.

3. How We Use Information

We use collected information to:

• Operate, maintain, and improve our website and services;
• Respond to inquiries and provide customer support;
• Send administrative or service-related communications;
• Monitor and analyse usage trends to improve functionality and content;
• Detect, investigate, and prevent fraudulent or unauthorized activity;
• Comply with applicable legal obligations.

4. Legal Basis for Processing

Where applicable data protection law requires a legal basis for processing personal data, we rely on one or more of the following: your consent, the necessity of processing to perform a contract with you, our legitimate interests in operating and improving our services, and compliance with legal obligations.

5. Sharing of Information

We do not sell personal information. We may share information with:

• Service providers who perform functions on our behalf, such as hosting, analytics, or communication tools, subject to confidentiality obligations;
• Professional advisors, where necessary for legal, accounting, or compliance purposes;
• Authorities or third parties where required by law, regulation, or legal process;
• A successor entity in connection with a merger, acquisition, or sale of assets.

6. Cookies

Our website may use cookies and similar tracking technologies to distinguish you from other users, support core functionality, and analyse how the site is used. You may disable cookies through your browser settings, though doing so may affect certain features of the site.

7. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, including any legal, accounting, or reporting requirements. Retention periods may vary depending on the type of information and the context in which it was collected.

8. Data Security

We implement reasonable technical and organisational measures designed to protect information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. International Transfers

Where information is transferred outside of your country of residence, we aim to ensure appropriate safeguards are in place consistent with applicable data protection requirements.

10. Your Rights

Depending on your jurisdiction, you may have rights regarding your personal information, which may include the right to access, correct, delete, restrict, or object to processing, and the right to data portability. To exercise any such rights, please contact us using the details provided on our website.

11. Children's Privacy

Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from minors. If you believe a minor has provided us with personal information, please contact us so we can take appropriate action.

12. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of such third parties, and we encourage you to review their respective privacy policies.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page, and we encourage you to review this policy periodically.

14. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please reach out to us through the contact information provided on our website.

This document is a general template provided for informational purposes and does not constitute legal advice. Trelill recommends consulting a qualified legal professional to ensure this policy accurately reflects your data practices and complies with applicable laws in your jurisdiction.